【HN】IT support – FP956 IT Support

Công ty:

Point Avenue là một công ty giáo dục công nghệ có trụ sở tại Hà Nội, Việt Nam, cung cấp các dịch vụ giáo dục cho trẻ em từ khi mới bắt đầu đến khi vào Đại học. Với giáo trình giảng dạy hoàn thiện, bộ sản phẩm giáo dục tích hợp nền tảng công nghệ cao cùng đội ngũ giảng viên giàu kinh nghiệm và đầy nhiệt huyết, chúng tôi đã gặt hái được những thành công nhất định tại Trung Quốc và Hàn Quốc. Chúng tôi tin tưởng vào việc tư vấn cho học sinh một cách toàn diện, sử dụng phương pháp cá nhân hóa cao để cung cấp cho mỗi học sinh một cuộc sống và lộ trình giáo dục phù hợp. Chúng tôi mang lại kết quả tích cực và tạo điều kiện cho mọi học sinh tiềm năng phát triển trong tương lai.

ĐỊA ĐIỂM LÀM VIỆC:

03 Vu Pham Ham street, Cau Giay

Vị trí:

IT support

MÔ TẢ CÔNG VIỆC:

Position Title: IT Support
FIrst-line Manager: Deputy Center Director - Cau Giay Center

Location: Hanoi Center - Cau Giay - 03 Vu Pham Ham

Working Schedule:
5 days per week with 2 days off on Monday and Thursday

Working Hours: 9 hours per day includes 1 hour for lunch break
13:00 to 21:00 on weekdays.
8:30 to 19:00 on weekend

Overview of Position
Point Avenue is looking for IT Support. As our IT support, he/she will be responsible for managing mostly IT/Administration-related tasks for the team to oversee the organizations' computer systems, upgrade and install new hardware and software, and perform troubleshooting. He/she also supports the center's operation. To be successful, he/she must be a competent professional with excellent English and Vietnamese writing and oratory skills, along with the ability to maintain intranet systems and networks.

Responsibilities and Duties
IT management and maintenance: (45%)
Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware,...
Upgrade, install and configure new hardware and software
Implement security protocols and procedures to prevent potential threats.
Develop and execute disaster procedures, and maintain data backups
Train employees on both software and hardware.
Logistical management: (30%)
Keep track of necessary items for the entire center, including office and cleaning supplies.
Prepare cost analysis reports and analyze vendors to ensure they offer the best possible service and value for company needs
Administration: (15%)
Assist parents and students with needs, greet and escort guests, work on phone lines, and direct personnel to appropriate staff members
Conduct daily inspections of office cleanliness and maintenance by managing cleaning staff, daily checking center’s classroom and facility, identifying system problems, recommending solutions.
Complete other tasks assigned by the first line supervisor (10%)

YÊU CẦU CÔNG VIỆC:

Qualifications
Bachelor’s Degree. Candidate had information technology/computer science or relevant degree is encouraged to apply
Experience with or knowledge of operating systems (MS Exchange, Active Directory, and other Windows-based systems), current equipment and technologies, enterprise backup and recovery procedures, and system performance monitoring
Good at office IT skills and ability to explain technical information clearly
Good English and Vietnamese writing and oratory skills.

PHÚC LỢI:

Benefits:
Competitive salary
Stable 2-year full time employment contract
Premium Healthcare insurance
Free gym membership
22+ paid leave days per year
Team building and other activities
International professional working environment