● Design and execute the Support SRE team’s strategic roadmap.
● Collaborate with  SRE teams to identify opportunities for improving operational efficiency and reducing toil. 
● Mentor and coach team members to foster their growth and development in technical and collaboration areas.
● Drive a culture of continuous improvement and knowledge sharing within the team.
● Design and implement automation solutions to standardize operational tasks, reducing manual effort and improving efficiency.
● Develop and maintain tools, scripts and processes to automate routine operational tasks.
● Build, maintain, and improve our infrastructure, including monitoring, diagnosing, and resolving incidents promptly.
● Participate in incident response, on-call rotations, and post-mortem analysis.

● At least 3-5 years experience as a DevOps Engineer (Experience on on-premises environments being a plus) or similar.
● 3+ years of hands-on experience with AWS or other cloud platforms. Experience with managed AWS services is a plus.
● Solid understanding of CI/CD pipelines and best practices.
● Working understanding of containerization technologies (Docker and Kubernetes).
● Experience with monitoring and logging solutions.
● Proficiency with IaC (e.g., Terraform).
● Deep understanding and hands-on experience with MySQL or similar relational databases.
● Proven track record in training and educating team members, promoting a culture of continuous learning.
● Strong ownership and responsibility, with a proactive and solutions-oriented mindset.
● Experience in developing and operating web applications built in Go or Ruby is a plus.
● Project management experience.
● English language proficiency at a professional working level.
● People management or team leadership experience is a plus.

● Full salary in probation
● Insurance: Applied from Probation period:
● Social Insurance, Health Insurance, Unemployment Insurance (on 100% salary)
● Private health insurance & accident insurance. From Managing level: extra for family members
● Bonus: 13th month salary
● 16 - 24 paid days off and more
● Paternity leave: Extra 5 days
● Annual company trip; Quarterly team building
● Billiards & Running club
● Annual health check
● Well-equipped facility: Macbook pro, additional monitor,..
● Caring Career & Development:
● Clear Career path
● Foreign language & International technology-related certifications sponsoring
● External & internal training courses
● Soft-skill workshops
● Tech seminars
● Monthly and biannual Recognition Awards
● Performance & salary review: twice/year (Jun & Dec)

● Hybrid working; Flexible time; Macbook Pro
● L&D programs; 17 days off
● 13.7 million B2C users; 140,000+ business customer